June 2, 2005

Dear Wallcoat:

It’s been a year since I had my house painted with Wallcoat by your company. I’ve received several compliments regarding the quality of the paint job, color, etc. More importantly, I’m pleased and satisfied with the job your crew did on my home. They were very professional, polite and took great care in meeting my expectations.

The paint itself has held up incredibly well during the year. The several hurricanes we endured were a real test of the resiliency of the product. My neighbor had painted his house about a month before I had mine painted (he painted it himself). By November, he was already touching up different sections of his house. To this day, mine still looks freshly painted, and it’s a great feeling knowing I never have to paint it again!

I also appreciate your follow-up calls to ensure my satisfaction. As I mention whenever anyone asks me about my home, it’s a good feeling to know that you and your company stand behind your product and work. If I ever have an opportunity to own another home (in need of painting) I’ll be sure to give you a call.

Sincerely,

Charles A. Silva